273 bus route - proposed changes between Lee and Grove Park, and a section of Manor Park

Update 19 February 2024

This consultation has now closed. Thank you to everyone who responded. We are analysing your feedback and will report back shortly.

-update ends-

Update 11 January 2024

A public drop-in session will take place on Monday 12 February 2024 between 15:00-19:00. See the Key Dates section for more information.

- update ends -

We would like to hear your views on proposals to improve safety, accessibility and reliability on bus route 273 in Lewisham, on Manor Park and between the Burnt Ash Hill junction with A205 Westhorne Avenue, and the southern end of Exford Road.

On this page you can find out more about the proposals, how they may impact you, and how you can have your say.

To translate this page, please use the ‘Select language’ button at the bottom of this page. This information is also available in an easy read format.

You have until Sunday 18 February 2024  to give us your feedback.

What is proposed?

Why we are proposing these changes

Background

Equalities Impact Assessment

How you can find out more

Tell us your views

What happens next

What is proposed?

Our diagram below provides an overview of the current and proposed 273 bus route in Manor Park, Lee and Grove Park, including sections of the route that are currently operated on a ‘hail and ride’ basis.

Hail and ride is where you can get on or off the bus by signalling to the driver that you want to get on or off the bus at a certain points along the road, rather than using a designated bus stop.

Larger image

We’re consulting on three main changes within the hail and ride sections. These are described as proposals 1, 2 and 3. We welcome your views about any or all these proposals.

Please click on the links below to find out more about them.

Proposal 1 - Manor Park

New bus stop cages and road markings at the three existing bus stops located outside: 37, 72, and 82 Manor Park.

Proposal 2 - Horncastle Road, Burnt Ash Hill, Guibal Road, Winn Road and Exford Road

Removal of the current hail and ride service, and the introduction of ten permanent, fixed location bus stops.

Proposal 3 - Exford Road and Jevington Way

A local route change which would see the 273 bus route run along the northern section of Exford Road instead of Jevington Way. This routeing would be more suitable for fixed bus stops.

You can find out more here about why we are proposing these changes.

Background

Buses play a crucial role in making London a more prosperous city, connecting Londoners to their work, education, families, friends, shopping, and leisure. It’s a sustainable alternative to cars, for journeys that can’t be walked or cycled.

The bus is already one of our most affordable, accessible and inclusive forms of transport. All our buses are wheelchair accessible, fitted with ramps, and can be lowered to pavement level to make it easier for older or disabled passengers to board. Nearly 95% of our bus stops are accessible.

We continuously review and adapt the network to reflect changing customer needs, so buses are where our customers need them most.

The Mayor of London is committed to expanding outer London’s bus network, to strengthen alternatives to private cars and maximise the benefits of the Ultra Low Emission Zone.

Our  Bus action plan is about increasing the number of bus journeys by making bus travel better, faster and greener.

We continue to grow our fleet of zero-emission buses, with over 950 so far. The whole fleet will be converted by 2034. Other projects include 12% more countdown signs at bus stops in every London borough.

Equalities Impact Assessment

Our Equality Impact Assessment (EqIA) identifies:

• The affects these proposals could have on people
• How we propose to minimise any negative impacts

After we’ve considered all comments, the EqIA will be reviewed and may be updated.

We use the EqIA to help us decide if, and how, we should proceed with these proposals.

How you can find out more

You can use the question tool on this page during the consultation period. We will respond to your questions as soon as we can. You can also contact us by email, via our telephone call back service (020 3054 6037) or in writing (FREEPOST TFL HAVE YOUR SAY).

We have provided the following information to help you respond:

• Maps, diagrams and a map reference guide including details of proposed fixed bus stop locations
• A copy our consultation survey in case you would prefer to respond in writing
• Easy Read versions of our proposals and survey
• A British Sign Language (BSL) video about our proposals and survey
• Audio versions of our proposals and survey
• Frequently asked questions

Public drop-in session

Come and talk to us at a public drop-in session on Monday 12 February. See the ‘Key Dates’ section for further details.

Connecting with London's deaf community on our consultations

To enhance how we consult with London's deaf community, we’re offering a British Sign Language (BSL) consultation conversation service.

Please contact haveyoursay@tfl.gov.uk to arrange a two-way discussion with a BSL user.

What happens next